Faq

Frequently Asked Questions


We won’t be able to edit the details once the product is shipped but we will try our best to reroute your parcel. Kindly email us at cs@cowkart.com  along with changed address.
Kindly check if someone else has received the product on behalf of you. If not, then wait until the end of the day—packages can show as delivered while still in transit. If you are still unable to locate your item, email us on cs@cowkart.com along with your order details.
Yes, you will receive it together. Cowkart.com is an aggregator and we manage the inventory. We also believe we must take the responsibility in packing, delivering and handling quires at the highest standards.
We request you to go through our return policy here . If the product meets our return guidelines you can send us an email at cs@cowkart.com with your order details and we’ll resolve the issue.
For eligibility of refund, please check our refund policy here. https://www.cowkart.com/returns-refunds/
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